Privacy Policy

The security of your personal information is extremely important to us. Traina Foods does not disclose your personal information to third parties unless they are in direct business with us and need access to your information in order to fulfill an order. 

We use encryption technologies when transferring and receiving data from you through our website. We also have appropriate security measures in place in our physical facilities; however, because data transmission over the Internet is never 100% secure, there is no guarantee. You play a significant role in protecting your information. After you create an account or make a purchase(s) from our website you are responsible for protecting the security of your username and password.

We are not responsible for maintaining the confidentiality of any non-public information that you provide us, or post on our website or social media pages. If there is information that you wish to protect from disclosure to others, please do not provide it to us.

 

Information We Collect

  • The use of your information is subject to Traina Foods privacy policy. We collect information for the following reasons:
  • To send emails and promotional communications
  • To improve our products and services
  • To contact you about an order

We may collect information such as names, addresses, telephone numbers, email addresses, user names, passwords and information about your company when you:

  • Place an order from Traina Foods
  • Inquire about our products or services
  • Register for our email list
  • Participate in a survey, contests or other marketing event

 

Information We Share

We may partner with another party to provide specific services for us such as credit card processing, shipping, promotional or other product. We will provide your contact or other information that is necessary for the third party to provide services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services. We may share customer information with our affiliated companies to provide help to complete a transaction and/or mail you the product.

Comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others.

Provide our agents, outside vendors or service providers to perform functions on our behalf.

 

Child Privacy

You are required to be 18 years of age in order to use this website or provide information to us. We do not knowingly attempt to solicit or receive any information from children under 18.

 

Links to Other Sites

Our website may contain web links to other sites over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. We encourage you to review the privacy policy for any site you visit.

 

Notification of Changes

The use of your information is subject to the privacy policy in effect at the time of use. We may amend this privacy policy from time to time. We post the current effective date of this policy at the top of the policy. Changes to the policy will be posted in the revised privacy policy with a new effective date on our Websites. We encourage you to review our privacy policy periodically, because by visiting our Website you agree to accept any such changes.

 

Remove Your Name from our Email List

If you no longer wish to receive email communications from us regarding our website, special offers or services, and/or products, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email. Or you may contact us using one of the methods below. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving communications via email, this may reduce or eliminate the offers and other promotional benefits you receive.

If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.

Email: CustomerCare@traina.com

Mail: 
Traina Foods
Attn: Customer Care Service – Website Email Opt Out
PO Box 157
Patterson, California
95363

Because customer communications are often prepared well in advance of deployment, you may continue to receive some communications for several weeks after you initiate your request. We appreciate your patience during this time.