Our Return Policy

If you have an issue with your order, please contact our Customer Care Department within fourteen (14) days of receiving your product(s). While we cannot accept returns you may be eligible for a replacement or a refund. Please note that we monitor replacement and refund activity for abuse and we reserve the right to limit or decline either at our discretion. 

Telephone: (209) 892-7501 (Available: M-F 9am - 3:00pm PCT)

Email: CustomerCare@traina.com